Following you'll find a selection of our most frequently asked questions to assist you in planning the best holiday you've ever had!
Electrical Equipment:
Are you bringing any electrical equipment onboard the boat? If so, we need to ensure that anything you are bringing is compatible with our power systems. Hair dryers, electric shavers, mobile phone and camera chargers are fine – anything apart from that MUST be approved! Failure gain approval for any electrical appliances could result in damage to the power system for which the hirer is responsible.
Bedding arrangements:
We need to know how you would like the bedrooms on your boat made up to suits your group’s sleeping requirements. Some beds can zip apart to become singles so we need to know what configuration you would like the beds made up in. Example: 6 passengers on Margaylea could be 3 queens or 6 singles plus divans.
Q: I don't have any experience with boats will I still be able to take the boat?
A: Modern houseboats are surprisingly easy to operate. Our professional staff will explain the operation of your rental from bow to stern before you leave and after your practical instruction you'll be on your way in confidence. It's that easy.
Q: Do I need a boat license?
A: A full car driver’s licence or boat licence is all that is required. The hirer must be over the age of 21 years of age.
Q: What if I need to contact you while we are away?
A. Base contact is available 24 hours a day by mobile phone.
Q. How do I make a booking?
A. Simply phone All Seasons Houseboats on 1800 223 375 or on (03) 5023 3375 to discuss available dates. Or use our contact form online and we'll get back to you. Once you've decided on the date and boat that best suits your group we will make a tentative booking for you. All that is then required is for you to pay a deposit of $500 within 7 days. This deposit is deducted off your hire fee and once this is made your final balance is due no later than eight weeks prior to departure.
Q. Where can I stay if we arrive a few days early or want to stay on a few days and explore Mildura by land?
A. Why not stay at All Seasons Holiday Park and receive "great" discounts on accommodation both prior and after your houseboating holiday. We are a centrally located & are 4 1/2 star Top Tourist park with accommodation to suit everyone!
Q. What is there to see & do along the way?
A. Here is a sample of a 7 and 10 day itinerary, which may help you in planning your houseboat escape.
Q. What do I do with my vehicle whilst on our houseboat holiday?
A. Free car parking is available at the mooring sites.
Q: What do I need to bring?
A: All you need to bring is your food, drinks, personal toiletries, CDs, DVD’S, binoculars and fishing equipment.
Q: Where can I buy groceries?
A: There is 7 day Supermarkets located in Mildura city as well as butchers, bakeries, video stores, bottle shops, etc. You can pre-order your food on-line for delivery straight to your houseboat. Visit www.fishers.com.au. Please note that there is a shopping & delivery fee.
Q: Where can we buy extra supplies once we are on the river?
A: If you run out of items whilst aboard, details are located on the boat as to where to go for fresh supplies & who will deliver to you.
Q: How big is the fridge?
A: The fridge is a large fridge freezer with plenty of space. There are large eskies aboard all boats for ice & drinks or frozen food.
Q: Is there fresh water on board?
A: You have plenty of fresh water onboard for drinking. This water is Mildura’s town water supply.
Q: What facilities are there onboard?
A: Supplied aboard all boats are bath towels, quality bed linen, including doonas & spare blankets, pillows & soap. In the kitchen there is dishwashing tablets, fly spray, kitchen sponges, tea towels etc. All boats have fully contained kitchens with microwave, stove/ovens, all cutlery, crockery and glasses, including wine & champagne, & plastic ware for our smaller guests. There are BBQ’s on the front decks. All boats have outdoor dining tables & chairs & sun lounges upstairs and full sun canopies. Some boats have roof top spas.
Q: Is the river fresh water?
A: Yes it’s fresh and Yes it is safe to swim. There are no sharks or crocodiles. Diving is not recommended. Wearing PFD’s are recommended.
Q: What fish are in the river?
A: Murray Cod, Callop, Redfin, Catfish and Carp as well as yabbies. Check the fishing guide on board. As the Murray River is NSW waters, you do require a fishing licence to fish. Fish licences can be purchased from us upon arrival.
Q: How fast does the boat go?
A: All boats range between 4 & 8 knots.
Q: How large are the ice boxes?
A: Approximately 100 litre esky.
Q: Can I bring my speedboat and tie it to the houseboat?
A: Yes you can, there are buoys along the sides of the boats & one boat with the ski “V’s”. Boat ramps are conveniently located beside and adjacent to the mooring sites.
Q: Do I supply my own ice?
A: Yes you can supply your own, or we can fill the ice box for you. Cost is $25 ($30 for Pure & Sheer Indulgence) with the cost deducted from your security bond at the end of your trip. This is a very convenient service and our experience helps ensure that we stock the esky with enough ice to see you thru your entire holiday. Please let us know prior to the commencement of your holiday if you would like this service.
Q: Firewood: May to November bookings only
A: If you would like to have a campfire on the riverbank we can arrange for firewood to be stocked onboard your boat. The cost is $30 per load and the cost is simply deducted from your security bond at the end of your trip. Please note that we are unable to provide full or part refunds on unused firewood.
Q: Are there any tours we can do whilst aboard?
A: At All Seasons Houseboats we want you to have the best holiday you've ever had that's why we offer a comprehensive list of tours for you to help make planning your holiday a stress-free and enjoyable time and to ensure you're able to make the most of your special time onboard & in/around Mildura!
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